DTDC Courier & Cargo — Received damaged and hampered product

Address:Patna ,BIHAR

We have used the DTDC courier service to courier a bday gift to Vadodara Gujarat. But when we recieved the product, it was broken and damaged, even the product was not the same product which we have sent. It seems as if the product was exchanged in the between. This was not expected from a reputable company like DTDC COURIER SERVICE. It was a bday gift to someone. Worst service ever.

The product was a SILVER PEN, sent from Patna ( BIHAR ) to Vadodara ( GUJARAT ).
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