DTDC Courier & Cargo — received damaged tv

Address:	Visakhapatnam, Andhra Pradesh, 530011
Website:	www.dtdc.in

My consignment with AWB No- D44482299 containing Mi TV 43 inch was damaged when I received it. The LED panel was broken and there was dent on the packing carton. I contacted the delivery Station DTDC Office near me.

DTDC Office in Visakhapatnam told me to contact to the despatch point i.e. Madanapalle, Andhra Pradesh.

I have mailed several times but I am only receiving the mail as the product js delivered and case is closed. I have contacted DTDC Madanapalle Office as well as Visakhapatnam Office. Noone is responding. The regional office numbers of Hyderabad, Bangalore & Vijayawada are either unreachable or they are not picking up the phone.

This is completely careless handling of the product and worst customer service. I need compensation for the damage.