DTDC Courier & Cargo — recent courier delivery

Address:

560066

Hi All,

I have lot of complaints about my recent dtdc courier ( consignment number: B[protected] and I hope i will get appropriate response here:

1. My courier didn’t deliver at all
2. It went to a wrong place where pin code and place name was clearly mentioned
3. It returned to the original place which is bangalore but from past 30 days it is in the dtdc office ( I think if a courier comes back it should be delivered to the sender’s address which wasn’t happen)
4. When I went to collect my courier from Bangalore office within working hours(7:30pm), I was told to come in the morning so that one madam will give me the courier because she is having keys for that ( I think it should be mentioned somewhere that these services will be not be available after 5 pm as your madam will not be available)
5. When I asked the same person to keep my courier outside so that I can come and collect after 5 pm from the office. He told he has so many work and he can’t do this ( if this person has so many work other than courier management why do you keep such person for courier services)
6. With all above points, themis person is very rude and manner less, he doesn’t know how to talk to a woman and how to talk to his customer.
7. If my courier is misplaced then I will never suggest dtdc courier to anyone in my life. I wish I would’ve send it through some other courier

Regards,
Surabhi