DTDC Courier & Cargo — regarding courier service

Today, one person call me from this number [protected] at satnaampura punjab to receive courier. While talking very casually that person was asking about the tracking number, but i was busy and can't arrange pen to note down the tracking number. After 3 or 4 seconds he told me that (Ki tum baat kaise kar rahe ho) i. E.in hindi, then i replied (Ki jaise tum baat kar rahe ho) again in hindi.
Then he told to some body regarding my courier (Annu wapas bhej de) in punjabi and disconnect the call.

I don't know what kind of persons you have in the department that they are not able to talk even politely.

My number [protected]
Your's truely,
Customer