DTDC Courier & Cargo — regarding non delivery of my consignment

Address:

New Delhi, Delhi, 110019

This is for your kind information that, one of the consignment with tracking number : d50633339 is not received in my hand till date. Even though correct address and contact number has been mentioned in the parcel. I didn't get any calls / message from the delivery partner. And when i have traced my package through your web site wrong intimation has been updated there "not delivered (Address ok but no such person - (Cir)". Customer care is also very poor service, i have send mail more than 3 times to them regarding this issue.