DTDC Courier & Cargo — Regarding non delivery of my consignment

Address:

Jhandewalan new delhi

I had booked a consignment with consignment no Z70578149 from jhandewalan branch of dtdc new delhi.2 months has passed.it is showing that the consignment was delivered on 18th Jan 2022.But the consignment was neither delivered nor contacted single time regarding the delivery of the consignment and suddenly they have updated that the consignment was delivered.I have contacted to customer care related to this issue earlier where no positive response has been made.i also contacted the jhandewalan branch but the guy also refused to give any response.The consignment contains the private and sensitive information.i am writing the mail final after which if no action will be taken regarding the recovery of my consignment.
Name Chandrakant Ray
Email [protected]@gmail.com