DTDC Courier & Cargo — courier returned without consent

Address:Nashik, Maharashtra

Parcel wasnot delivered and send back without conset, complaints are as follows
I) i was not contacted on mobile phone as mentioned on the parcel
Ii) being in indian army we except our couriers to reach us on time, being away from family, and after contacting dtdc upagar, they refused to deliver the courier to army area before evening calling stating it as restricted area
Iii) dtdc upnagar nashik branch on calling them up, showed reluctance to even call the phone number before sending back the parcel

The discomfort to an indvl serving in army when a parcel in time could be imense, request to look into it
The photocopy of the dtdc recipt with tracking number is attached
+2 photos
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Consignment no M72311917 couriered 17/12/18 from chandivali DTDC counter but till 2/12/19 not delivered . Important papers sent to Sree maharishi college of vedic astrology, Udaypur, Rajasthan. I have mailed to the courier but not get satisfactory reply.

From- Hiren Borah
[protected]
zuventus, Mumbai.
When i opened the box there was watches, but not the original product which they showed in the picture and the vedio.when i tried to return the product there was no information or contact or mail id, so plese i want to get my money back.so plese reply to me .
my order reference number is .3973
D47197659
First material is not delievered on time.
2nd miss route of material .
3rd still not delievered.

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