DTDC Courier & Cargo — Regarding the delivery of Product

Address:

DTDC courier Darbhanga

Hi Team,

This is my second experience with DTDC from past two weeks. My current situation is that i have booked to ship my laptop to darbhanga from Bangalore and they have charged me 2500 rs for express delivery and i have agreed for that and my consignment number is v58667050 and booked date is on 31st july 2020 and i have started tracking i have booked it on friday and it has reached patna on 2nd august and it has reached darbhanga on tuesday after multiple calls to the courier office they have told that they cannot deliver the consignement as the pincode is not servicible. My question if it is not servicible why they have took the consignement in first place? now they are asking me to come and collect the courier from the wearhouse which is far from y place and also thye are threatning me that they will return the courier in two days to bangalore and i am totally shocked the way they are behaving with the customer.initially thye have told us that they will keepm the consignement for 2-3 days and later they will dispatch to the person now they are telling that they cannot deliver.