DTDC Courier & Cargo — returning goods without information

Address:

South West Delhi, Delhi, 110078

Courier vide consignment # z71642633 was booked from dwarka delhi to vipul srivastava at aurangabad, bihar on 14th nov. However, the consignment is being returned as dtdc has no service to the place. If that was so, then why at first place the consignment was booked? The service provider says that money will not be refunded. The consignment contains goods to be given in keeping with family tradition. Due to this we have lost our reputation among our relatives. If positive response is not received within next 5 days, we will be forced to approach consumer court for justice. You have a chance to make amends. Please look into the complaint seriously and do needful. Thanks - uma srivastava & amiya srivastava (Mobile [protected] & [protected])