DTDC Courier & Cargo — ro membrane still not delivered (tracking id. b[protected]

Harishankar K

Address:

BANGALORE, Bangalore Urban, Karnataka, 562125

I have booked an important consignment on 27th of this month. During booking, booking franchisee told courier will reach consignee on monday. I double checked with consignee for his address before booking but when i tracked the consignment, it was showing address incomplete or wrong. The fact is consignee address and courier franchisee shop are side by side only but he didn't attempt to call or deliver the stuff. Yesterday, i called the franchisee and gave consignee's phone number and address again and also requested consignee to contact franchisee regarding the same. Franchisee promised to deliver the product today, but today, he has initiated the rto... I don't know what is happening and why it is happening in spite of verbal communications over phone... Please help me with this

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DTDC Courier & Cargo customer support has been notified about the posted complaint.