DTDC Courier & Cargo — Serious Complaint regarding Poor Service from DTDC Local Office - KOTA Rajasthan

Address:

Kota

To
Complaint Dept.
DTDC.

We are from Kota, Rajasthan

This is a very serious complaint against our local DTDC Office as they are highly negligent towards our shipment. The case is that we have sent some product sample to our customer on 25.01.2023 vide DTDC AWB # W12057301. But when our customer said the same has not yet been delivered to them, we tracked the shipment and found it had been misrouted from Delhi and returned to Kota on 30.01.2023. And DTDC is not bothering to return the same to us, they neither informed us about this and kept our precious shipment in their office itself since last 15 days. This is very very poor and unexpected service from DTDC.

Please take strict action against them immediately.