DTDC Courier & Cargo — service complaint

Address:Ahmedabad, Gujarat

My party had courier my parcel on 26/5/2018 through dtdc and my consignment number is c83092185.

I waited for my parcel for more than 4days and then i tracked my courier online and there was no status of the same. I contacted dtdc customer care and no one answered my call. I had no other option apart from tracking down the courier manually by visiting each and every dtdc office in ahmedabad. I found my courier which was totally torn and my name and address was hardly been visible and i found my courier after 6days.

I am very disappointed with the services that you provided. Authority should surely look into the matter and do let me know what outcomes or changes your management is taking.

Waiting for your prompt service on the same.

Regards,
Chacha mahendra
[protected]@yahoo.com
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Complaint comments 

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Sir,

We are booked courier on 25th may 2018 from guntur to eluru. but in tracking show rajahmundry now tracking shows kakina sub division.
so please resend to eluru dtdc courier urgently.

DOC NO: H80823146

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