DTDC Courier & Cargo — Shipment delivery malpractice

Shipment ID Z86325644. The local office (Thanjavur) personnel called me and asked to collect the package from their office as they are busy and cant deliver. I denied that it was a home delivery shipment and I would like it delivered at my place. I am physically handicap by the way due to a surgery.

When I raised a complaint (ticket no[protected] at the customer care, they said they will work on it but nothing happened so far. They just waited for the shipment to reach the origin.

It seems the whole DTDC service is a fraud