DTDC Courier & Cargo — Shipment delivery pending

Address:all over india

Booked a DTDC premium service. Booking date is march11th delivery date is march 16th. Haven't received the parcel till today (19/03/2022). DTDC customer service is the dumbest service. They have the same information that the customer can see through tracking shipment. They don't have access to transfer call to higher official. The package is being tracked by 5 of my colleagues from one week. Still no proper update from DTDC. Shipment is stuck at chennai, haven't been able to connect to chennai branch. Calls get connected to another branch.
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have booking a packet from Kalyani pin 741235 from Shyamal Mukherje for Jaipur traking no.V65155293.Now I want to panding delevary of my packet.Is it possible?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11613
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information