DTDC Courier & Cargo — Shipment for delivered

Address:

Banglore

I have booked a consignment from Vashali (UP) to Ponda Goa on 14 feb 2023 consignment number D19317151. On 16 feb it was processed from Vaishali to delhi and from Delhi Samalkha it was processed to panjim goa . On 20th it reached Verna ( Goa and tracking shows that it was misrouted to verna. Than I reached out to costumer care service of DTDC. They told me that my shipment is in panjim as per there system & will be delivered by 21st feb. In evening of 21st feb I found that my courrier is sent back to delhi samalkha apex. it's been 9 days and I have no I Idea when my courrier will be delivered. Pathetic service by DTDC & no proper response from consumer care.