DTDC Courier & Cargo — Shipment not delivered after out for delivery

I ma supposed to get a shipment from Chennai to Dindigul. Today 15/04/2021 the status changes to out for delivery but around 5.ep it was changed to undelivered with 'receiver not available' comment. I am all day active and my phone always on with good signal strength. Nobody called me for the delivery. This shipment is important to me. I feel bad as DTDC service is very worst without calling me they are changing the status as receiver not available. This is not right. Please do the needful. Thanks
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For me the delivery attempted was failed in 10 minutes, and that too coming from 12 kms away. Lol. These people are cheaters and the DTDC company does not even bother. The CEO has its number closed throughout, and emails being sent are never reverted to. The company is a filthy one and cares only about cheating and making big bucks.

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