| Address: | DTDC INDIA, VIRAR WEST, PUSHPA NAGAR |
I had shipped my shipment on the 23rd of june to the usa from virar, n21188228. The shipment was to be delivered by 30th. It arrived in the usa on 29th and was released from customs. But hasn't till date, its 12th july today. Upon contacting the virar west branch from where i shipped, jatan told me that due to backlog its delayed two weeks ago that was. Then again i spoke to him, he says team is working to get it delivered, then again on the third conversation he tells me to send a picture of the package, luckily i had the picture and sent him. On the fourth consecutive followup by me, he then tells me to send the pics of the content that was inside the package, i was like how does that make sense, unless the outer package is destroyed. I sent the picture of the painting that was inside that. Its been 20 days and still stuck in the usa. I raises a complaint on the dtdc website and got a case number[protected] but still no callback from them. Such pathetic service and no call back or follow up from dtdc. Was this information helpful? | 
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