DTDC Courier & Cargo — shipment undelivered

D91610985
Package was shipped on 25th july 2020

Stuck at taratala branch since 31st july 2020. Fake delivery attempt is now being shown on 23 august 2020 after i have wasted countless hours calling customer care and submitting complaints.

After numerous complaints false delivery attempts are being shown. Took 24 days to be out for delivery, i am near the front door but nobody has come. Nobody called. A false tracking update was given 20 minutes back "not delivered (Receiver not available - (Cir)"
I have been promised delivery for the last 10 days and have spent hours on calls with customer care and making online complaints. Branch manager is taking part in this fraud and taratala branch has probably lost my package. I am being caused lot of stress and mental trauma and will take legal action if not delivered within 48 hours. I need the books for my upsc exam. It is almost a month already. I am being given false promises every day. And now false delivery attempts.
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
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