DTDC Courier & Cargo — Slack redressal of complaint; parcel not received

rajeevrajan

from Bengaluru, Karnataka

Address:

560067

Booked a courier (docket no: B[protected] on 9th of February 2016. Party never received it. Reason provided: Address not found. Checked with local branch at Kadugodi, Bengaluru. They replied that the parcel has come back and has been given back to the sender. After making enquiries with neighbors and confirming that the parcel was never returned, made three trips to the local office. Each time, they said that they are trying to track the courier. It is 31st March 2016 today, and still no word from them.

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DTDC Courier & Cargo customer support has been notified about the posted complaint.