DTDC Courier & Cargo — Still not delivered CCN#H01218967

Bijay Senapati

from Hyderabad, Telangana

Address:

500015

Hello Sir/Madam,

Please be informed that I sent the courier with CCN#H01218967 from Hyderabad to Cuttack with normal post for which I paid Rs. 130 /-. As per commitment it will be delivered by 3-4 days. Today is 5th Day and still it is not delivered. When I checked with DTDC local vendor from which we posted he informed that I should have informed him before to check why it was not delivered on time.

Can some one explain as a reputed courier service and expecting customer to come up with complaint then only they will verify the tracking and confirmed. Is it not DTDC responsibility to track and take necessary action if it is not delivered on time? People use private courier service to make the fast delivery if any urgent but here they don't care about customer.
Hope this complaint will improve the service of the courier service and resolve my issue ASAP.

Thanks,
Bijay

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DTDC Courier & Cargo customer support has been notified about the posted complaint.