DTDC Courier & Cargo — still not received

Address:

New Delhi, Delhi, 110042

Its been 2 days and my parcel has already been received at office, but they never tried to dispatch it. Whenever i tried to receive it they told me that guy was on its way. But still no one came and when you tried to call any number of dtdc after 5:00 pm, it always said "number is incorrect, please check the number". What a ridiculous service they have. I would never prefer these guy service. Its all happening when parcel is cod, what would happen if it is prepaid. Only god know. What a ridiculous experience. Tracking id is i02379088