| Address: | Moby Land,GVRRA B9,Trivandrum,Beach Po,Pin:695007 |
I am Shabna Benadict from Trivandrum Kerala.I have sent a product from Chackkai DTDC Trivandrum to Puthenvelikkara DTDC(Pin :683594) Ernakulam, Kerala on 29th July 2021 Afternoon. The product was not yet received at the destination address.It was received at North Paravur in Ernakulam and we are informed (My brother in law in Ernakulam got a call in the evening) to collect the courier from Paravur before 6pm today 31 july 2021.
I have been sending couriers to the same address i.e to Puthenvelikkara DTDC (pin : 683594) since 1 year. But this is for the first time my product is received at someother address and asking us to collect it from there.Also the delivery is delayed for 2 days.
I dont know why our my product is not delivered at the correct address which i had mentioned. And it will be very difficult for us to collect it from some other places (DTDC offices) due to covid and Triple lockdown issues.
It is mainly of food items so please deliver it before tuesday.
So, I request you to check my complaint and please provide either a home delivery service from Paravur to the Persons address i have given or to the Puthenvelikkara DTDC office on Monday 2/08/2021.
Consignment No.D66409137
Mob:[protected]
ThankYou
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