DTDC Courier & Cargo — the delivery was not done and straight a way refused to deliver to the mentioned address | |||
There was a rakhi that was to be delivered at my address but the dtdc people from adalaj, refused that the zundal area is not under their jurisdiction and hence they will not deliver this courier, or else i need to collect the same myself in person which is hardly 2 to 3 kms in radius. The lady's behavior was very rude and not at along helping nature and simply said that i am returning this courier if you do not collect in person, she was adamant and even said you can complain to anyone i desire. No acceptable from this kind of brand. Was this information helpful? | |||
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DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Delivery boy called only one time of the customer and the number not getting connected, they said they called many times.But I have proof that they called only one time.Then they say that I have to reshipped, But that was a rakhi, if I do reshipped it will not reached to the delivery address.Delivery boy-Suman Biswas, Tell-[protected]
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Sanchita 0125's reply, Aug 12, 2019
Courier returned without informing me
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+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
Please note that my tracking number is V54589912 and not delivered to my address whereas it's delivered to the wrong destination.
kindly take immediate action and send to correct address since courier has very important and necessary documents.