DTDC Courier & Cargo — The respective courier won't provide delivery to the address given instead it should be picked from their office

Today I received a call from their office and said to pick up the parcel from their office at kottakkal and when I enquired regarding this to them they replied that they will not deliver it to the address I gave instead i should come & pick it up from their office.
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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