DTDC Courier & Cargo — Theft of shipment (DTDC #7D[protected] by the delivery agent

Address: MIG 336, Plywood House, 3rd Floor, PM Palem Main Road, 2nd Bus stop, Vizag 530041

I am supposed to receive shipment from Vibecrafts which is worth Rs 1450/- which was dispatched with tracking ID 7D[protected].

Status of this shipment is shown as delivered on 17th Aug (screen shot is enclosed for reference).

However, the delivery agent came to the location and refused to deliver the shipment in the premises as there is no lift available.

I hv enclosed voice recording of the delivery agent with proof that the shipment was not delivered and not returned to the original consignor.

I would like to bring to ur notice that the delivery agent has robbed this consignment and updated status as delivered.

Request initiate disciplinary action against the delivery agent immediately.

I request u to kindly take appropriate action immediately and arrange for delivery of the shipment.

With regards
Ravi Kumar