I had ordered for Peanuts(5 kgs) from Sikandar Foods Sundernagar Gujrat vide DTDC EXPRESS no D63717946 on31 Dec 2020. There were supposed to be 10 packets of 500 gms each in the package. the total weight of the package as recorded in the courier slip is 5.800 kgs (which must be including the packing).
i recieved the package on 05 Jan 2021 and found only 8 packets inside.(Total 4 kgs only).The package seemed to be sealed with tape etc properly while opening. on closer inspection later i found a cut mark in the middle of the box over the DTDC tape seal and reseal of the place with transparent cello tape again.
A recorded weight of 5.800 kg on DTDC receipt and the cut marks etc with only 4 kgs received by me clearly indicates that 02 packets have been removed in transit intentionally and resealed.
This is a worse experience i have had with DTDC and would never again depend on the company for any service. I would like to raise the issue with DTDC for a suitable compensation.
All docs and photos of invoice and packages are attached.
Regards
KK Bhaduri
Wg CDr
p3/3 Officers Enclave 4AFSB
Varanasi Cantt
Varanasi-221002 Was this information helpful? | 
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