Hi, my name is devanshi and i live inbangalore, my parents sent me a very important courier through dtdc assam. The courier never arrived so i tracked it and it said delivered on the website. When i called the branch which delivered, the manager (A very arrogant, rude and aloof man) came with the delivery boy and delivery list where he showed us the signature which was clearly a fake of somebody receiving the package. On the same list right below my delivery there was a delivery made to my husband on the same day which was received by my watchman.
When i complained they accepted that my parcel was lost or stolen by dtdc but they will try and repay me for my loses but nothing happened. They kept me hanging for two and a half months with hope that they will help me but they were taking me for a ride and fooling me.
Dtdc, koramangala branch run by mr. M is a scam and they are thieves stealing from people who trust them. They said i don’t have insurance so they cannot do anything but what about my parents paying ₹750 for the courier fee? What does that mean? They did not even ask my parents about the content or about insurance while they were sending it.
Dtdc is responsible for making sure i receive my courier and they instead stole it. Dtdc has given out the franchise or whatever to thieves and we are falling prey to their lies.
Dtdc should take actions and do something about it. I am very upset and had to face a massive loss because of dtdc’s negligence. Was this information helpful? |
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