A parcel vide reference number v39937976 dtd 14/9/17 was lifted for delivery on 14th of september, 2017 by your salt lake branch. And your staff member assured to deliver the packet within two days, but failed to fulfil his promise. We have chosen your plus service as that was a tender documents with top priority and to deliver on an urgent basis to guru ravidas ayurved university, punjab - 146001.
Not only has the parcel not been delivered in time, but there has been no satisfactory movements of the said consignment found updated and taken on the part of your company to give details of the delay. The consignment should deliver on 16th of sept itself but no such movements happened. It is regretted to say that we are literally disenchanted by the service provided by your company. We had to face huge financial loss due to this delay. Failure to deliver within a reasonable time and outside of the agreed deadline is considered to be a breach of contract.
I hope you will take a serious notice of this complaint immediately and must compensate the loss.
Regards
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