| Address: | Jammu, Jammu and Kashmir, 180015 |
Dear sir/madam,
Case#13589513, subject:tracking no: d49041144
Case number #1358969: tracking no: d49041144
One of my order through amazon was shipped by dtdc vide tracking id d49041144, which reached jammu on 25/01/2019 and since then it was with jammu office till today but did not deliver and send back today. They also updated two wrong delivery updated on 25/1/19 and 27/1/19, but when i spoke to mr aalam choudhary in jammu office yesterday about delivery, he told that this is wrong update as today is sunday and office is closed, call me on monday. When i called today, he said that parcel has been send back as we will not deliver to my address and if i wish to receive it, i have to go to nanak nagar office, which i do not know. When i said why not to deliver to given address, they rudely said to go for complaint, nothing is going to happen us as we have lot of work.
Now tell me if you do nt deliver and have lot of work, then why do you accept shipment? Why your boys are so arrogant? Do you have some professional ethics how to deal with public? Why do you waste time if not competent enough to deliver? If you really bother about your own service, pl take task these jammu arrogant boys, else shut your service so that public is not harassed. This is really very shameful happening that once a very trustworthy shipping agency has abruptly changed its way of working
I value time and you have wasted my precious time of one week, which is highly regrettable
Hope action is taken and service is improved
Regards,
Prof. Mir
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