DTDC Courier & Cargo — tracking shows it delivered but to a wrong address

M[protected] is my consignment number was supposed to deliver to hyderabad Lb nagar, but e tracking shows it has been delievered to MALKAPET hyderabad . Proper address was been given still this horrendous mistake has occured. What to do after this? who is responsible ? it had imp books and were to be delievered to proper adress and not some random place where the wrong reciever who took the courier the name has been mentioned .