DTDC Courier & Cargo — Tracking status not updated since 6 days

Address:

House no. 37/1/1 BC Chatterjee Street, Belgharia, Kolkata -700056

I am raising this thread in respect of dtdc consignment no. K25777197. Since 20th Aug I am not getting any tracking status update, even no help from the DTDC Serumpore, West Bengal office from where its being provided for dispatch and they are saying it will take time. I have no clue what is happening. When we go for tracking option it showing nothing, it’s dtdc’s responsibility to scan it and make sure data is showing.