DTDC Courier & Cargo — unable to track product to be delivered

Address:

Kokrajhar, Assam, 783369

We have booked a parcel vide awb/ consignment number k00157689 on 13.05.2017. The parcel was to be delivered at ho (Hr), solpaur super thermal power project, vill: fatatewadi, post: hotgi station, taluka south solapur, dist: solapur, pin 413215. However, the parcel has not reached till ow. While contacting with the dtdc kokrajhar (Assam) branch where the parcel was booked, they are unable to reply.in system, it is showing as rto out for delivery with last status date as 24.05.2017. But, the parcel was not returned to us also. Resolve the issue at the earliest.