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DTDC Courier & Cargo

DTDC Courier & Cargo — undelivered consignment pending from 8th jan

Dear sir,
We have booked the courier to vijayawada on 4th jan at bangalore consignment no b51250075 and the same has received by vijayawada branch but it is not delivered to customer. We have continuously calling the customer care people for past 10 days but there is no response either not answering the call or if by god grace call is answered receiving a prompt message saying we shall get back to you.

We wanted to know whether anyone in company is responsible to reply or respond to customer problems.

We hope atleast some one who has been employed in a responsible position in a reputed organization shall respond to basic problems.

From
Sandhya
[protected]
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Comments

Consignment No. D40316708 says not available on DTDC website, but this is the consignment number printed on the bill.

Sent from Moradabad to Pune.
Reply
Dear DTDC Team

During Transit you have damaged my parcel leading to loss of INR 3000 Rs.
Tracking number D38880124.

I need resolution on this.
Reply

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