DTDC Courier & Cargo — Undelivered goods/papers by courier company.

Dear Sir/Madam,

I regret to inform you that your DTDC Sinnar, DTDC Roorkee and DTDC Haridwar office has shown exemplary UNPROFESSIONAL ATTITUDE because of which we may lose business from our clients,

1. Shahnaz Herbals
2. Deltas herbals

The concerned DTDC persons/officers involved are,

Mr Sachin [protected]
Mr Anil [protected] (Operations Manager)
Mr Vishnu [protected]
Mr Deepak [protected]
Mr Pramod [protected]

We have supplied goods (find invoice, challan, way bill attached in chain of email) to Shahnaz Herbals Roorkee which was delivered without invoices WITHOUT PAYMENT OF E FORM PERMIT. When the recieving party objected Mr Pramod said that he will get the papers later. But the later never came and the consignee party is now refusing to make payment for goods delivered and also threatening to cancel business with us. Please see preceeding chain of emails for contact nos of the concerned persons in Shahnaz Hussain Herbals.

On second occasion goods were despatched to Haridwar to DELTAS PHARMA and once again your person Mr Deepak refused to give papers saying that they are at the border and asked my client (Deltas) to accept goods without papers or wait for the papers. Till date no intimation of delivery has come. My client may cancel the order and not give further business to us.

Please either look into the matter or direct me to the concerned dept of DTDC which looks into consumer complaints or i will be forced to go to the consumer forum and claim loss of potential business of these two clients of mine due to negligence by DTDC.

Now NONE OF THE CONCERNED PARTIES ARE LIFTING THE PHONE !!!


Dr Ram Pradhan +91-[protected]
Director
Tureen Speciality Ingredients Pvt Ltd
(Consignor)