DTDC Courier & Cargo — Undelivered package

Address:

Puri, Odisha, 752104

Dear sir / mam

I have not received the package with consignment no m38507189 which has got some very important documents and it has been wrongly updated that it is delivered. When i asked bhubaneswar customer service in[protected] after trying several times the forwarded me with another number. When i again called back to bbsr customer service they told me they will call back with details. This all happened on 8th aug. After waiting for so many days when i never got back any reply from your side i called back again today and to my surprise they started misbehaving me. They told me you have to keep calling back and we cant say when they can give details. What is the point of this kind of customer service? Is my packet lost and thatswhy they are misbehaving? Awaiting for your favourable reply.

Just a customer !!!