[Resolved]  DTDC Courier & Cargo — undelivered shipment

Reference number - d93533191

The website tracker states it has been delivered to frazer town.

However, the delivery address is not frazer town, it is in fact babusapalya.

Moreover, i did not receive any call or notification from any delivery executive regarding the delivery of the package.

On checking the website, it states that the security guard has signed for the product. I have spoken to the security guard and checked the cctv footage and there is no evidence of any dtdc delivery person dropping off the package.

I have attempted raising a complaint on their website however, their otp generation to raise the complaint doesn't seem to be working.