DTDC Courier & Cargo — undue delay in delivery

Roy2305

from Angamali, Kerala

Address:	Bangalore, Karnataka, 560047
Website:	www.dtdc.in

I had booked a parcel through dtdc for delivery to hyderabad. The document packet was booked vide awb no. R27257619 on 21.9.17 from trivandrum. The packet is till date not yet delivered to the consignee in hyderabad.

How are such companies allowed to cheat prople like this? Had i sent the packet vide normal post office, the same would have reached the consignee in hyderbad by now.

No company should be allowed to dupe people like this by claiming to be a courier service company and charging people additional charges, compared to normal postal charges, and then utilise the same postal service for delivering the parcels.

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DTDC Courier & Cargo customer support has been notified about the posted complaint.

Sep 29, 2017

Updated by Roy2305 After filing my complaint I find that there are innumerable such complaints about DTDC. Why us thus not put out in the public domain so that people areally made aware of the shoddy service by this company. There us no point in giving such a forum if the general public is not made aware of the repeat offenders like DTDC. Unless it made public and people start avoiding them dichotomy companies will not change thEirik irresponsible attitudes towards their consumers.