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DTDC Courier & Cargo

DTDC Courier & Cargo — Unethical behaviour

Address:Raigad, Maharashtra, 402107
Website:DTDC

Yesterday i was told at the dtdc mumbai center that the courier is with courier boy and will be delivered by today.
But today i received a call that i need to pick the courier from the dtdc center.
It was told while giving the consignment that it will be delivered by at max 3-4 days. But today its the 8th day as well as it is not delivered and customer is told to pick it up.
Is it a way of treating the customer??
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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