DTDC Courier & Cargo — unethical behaviour

Address:

560043

Dear all,

Unprofessional and unacceptable approach from dtdc/hdfc bank partnership.

I have ordered the checkbook from hdfc netbanking. To my surprise i got the message from hdfc that your checkbook is delivered (Tracking no x[protected]. I was shocked to hear, since no one in my family and neighbours had received it. I literally followed the dtdc and bank to get the checkbook. I got the dtdc courier numbers ([protected], [protected]) and they kept promising to deliver it despite they mentioned that it was delivered. Bank closed the compaint without looking into the matter that it was delivered. Delivery boy blocked my no and finally after the fight for few weeks i blocked all the check numbers after personally visiting the hdfc bank branch. One fine day i got the call from dtdc boy that he is near to my home. There is no reason until now why they said it is delivered and bank's callous attitude in this case was not acceptable either since i am classic customer with dedicated personal banker. I am going to close my hdfc bank account and dtdc relationship forever. Pratik badkul