DTDC Courier & Cargo — unprofessional and rude behaviour by employees

Address:

500003

Sir,

We have book 2 consignment on urgent basis one on 7th and 9th october to ujjain m. P. Inspite of repeated followup we were not given correct information. More over the dtdc staff of both ranigunj, mahakali branch mr krishna and begumpet branch madam very very rude and unprofessional in their approach. They gave misleading info that our consignment had been delivered but in reality due to their negligence the material had been sent to goa. Inspite of our repaeted follo up no response from their end.
Being in the service industry this kind of bad and irresponsible behaviour is not tolerated. Today is13th and as of date our material has not reached destination. Due to dtdc s irresponsible attitude our very urgent courier has got delayed and no regret of any kind fromthe employees. I had given a written complaint and asked for refund of my amount rs 250 and rs 150 but till now no complaint is recorded nor has my amount been refunded

Very strict action is required to be taken by dtdc against mr krishna, mahakali branchand ms jyothi begumpet branch. If our complaint is not recorded for strict action we are also marking a copy to consumer grevences division

Consignment no:h03868074
Consignment no:h03868679