DTDC Courier & Cargo — unreached consignment

I have sent an article to ernakulam on 28th saturday from dtdc manjady. However, it did not reach the destined address till now. Since it is an important document, which had to be reached by thia time, we tried to track the same. Unfortunately the message we are getting is ' missing data'. I am very much worried about my document which is very urgent.
Consignment number is : r30287955
Please do the needful immediately. Eagerly waiting for your reply.
Rev. Dr. P. P. Thomas, marthoma church, eruvellipra, manjady, thiruvalla