DTDC Courier & Cargo — unsatisfied services

Address:

Mathura, Uttar Pradesh, 281001

I booked my urgent parcel at mathura point for destination dhanbad pin 826001,
At the time of booking they advise me if i booked normal package it will be charge rs 165 it will take 4-5 days, if opt for dtdc plus for rs 310 they confirm that it will delivered with in 48 hours as i booked on 5th feb.2018 i expect for delievery till 7th of feb.2018, cause in parcel content was very urgent my csr fund application has not submitted due to your counter misguided advise, i lost of rs 25 lac in this nonsense activity done by your counter,
If you cant full fill your commitment dont offer that kind services to customer at higher prices, your counters are only for collecting money, they don't have any responsibility
I will take legal action against your courier

Thanks

Vaibhav gupta
Mathura
[protected]
Tracking id - v41078076