DTDC Courier & Cargo — urgent courier didn't arrive - v54797633

Hi,

Courier with consignment number v[protected]Pune to allahabad) hasn't arrived yet.
It was booked on 12th aug'19 under dtdc plus servive and was charged extra to be delivered within a day.
It is 17th aug today and courier didn't arrive yet.
Any effort to call the helpline and local dtdc vendors has been in vain as none of the numbers are reachable.
The tracker shows that the package is in alopibagh branch and delay is due to invalid address, however, no call was made on the mentioned phone number on the package.
Also, we tried to go to the alopibagh dtdc office on 15th august as the package was of no use in case of further delay. But, the office was closed and all local numbers provided were unreachable.

Kindly action on this asap.
I am waiting to see what steps dtdc takes to rectify the blunder that has happened.
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