I got a call from madurai dtdc branch on 18.3.21 from this number [protected], saying that I have got a parcel to my address in melagaram, tenkasi.. the person who spoke was extremely rude saying that they don't have service in melagaram and told me to collect the parcel from tenkasi which is merely 10mins from my home.. this has already happened and I chose to ignore and went and collected my parcel from the office.. this time, the way the lady spoke( shanthi, if I'm not wrong, from dtdc madurai).. it was unbelievable.. she was so rude saying that i[censored] need the parcel go and collect, if not will return it back.. she didn't have the least Courtesy to apologize for not being able to deliver the parcel.. my problem is with the attitude that lady had.. had she spoken in a better way, I wouldn't be filing a complaint.. I truly demand a proper action against that person as a customer.. looking forward to your response..
P.s you may lose many valuable customers just because of the attitude of such people Was this information helpful? | 
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