DTDC Courier & Cargo — Worst service ever B71856666

My shipment reached the courier office on 10th jul, after seeing the shipment status i have personally went to courier office to collect the parcel (Dtdc courier ambattur industrial estate) based on confirmation from dtdc person through telephonic conversion ([protected]) but they said parcel din reached them yet without even checking my shipment number.. Then why you have to communicate to collect the parcel. Also the same person in dtdc reception said in 2 days parcel will reach my home asking my pincode. But still no response and status was updated as (Area non serviceable - (Dir), dono what the hell went wrong with service suddenly. This is the 3rd time i am facing similar kind of issue. If you are unable to service a pincode why you are taking the order. Please update the actual reason why parcel is not serviceable instead of this lame reasons.

Request to take action at least in future.
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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