DTDC Courier & Cargo — wrong parcel delivered

Address:

room no 112 Hall 7, IIT Kanpur U.P, Kampur (U.P), Kanpur, Uttar Pradesh, 208016

Dear sir/ma'am,
One of my friends has sent a cellphone from siliguri (West bengal) to kanpur with consignment no k33301928. It took around 8-9 days to receive that consignment. On 29th nov, when i received that consignment and opened it. The parcel had different packaging and inside it, few wooden cubes were there.
The price of the phone was 14, 000 rs and now i will not shut until i get my phone back. If i don't get a reply from the company then i will file a court case on them.