DTDC Courier & Cargo — wrong status update on tracking site. fooling the customer

Address:PO/26C, officers colony, sevoke road military station, Darjeeling, West Bengal, 734008

From 18 may 2019 the online tracking of Dtdc for awb no Z99960161 is showing the it out for delivery and then could not be delivered because receiver was not available. But the truth is that delivery has not even been attempted. I have received no phone call from the courier office and I was at my address all the time.

They are trying to fool the customer. Who will be responsible if I loose the object which is there in the packet.
+1 photos
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11613
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information