DTDC Courier & Cargo — wrong update by courier

Address:Bangalore, Karnataka, 560068

I suppose to receive a parcel, tracking id-m60114221, i checked the status and it is showing undelivered, the reason for undelivered is "receiver rescheduled delivery"

I never rescheduled the delivery and nobody has contacted me, it's a fake update. It was booked on 23rd (Thursday) of september at mumbai even i have not received on saturday (25th) and the sunday is holiday i have to wait for one more day, they could have deliver it on saturday itself

Please take action so that it would never happen in future
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Nov 20, 2017
Madhu Sykam's response
My consignment no is D37110358 I send a product from changannur dtdc but till they did not send my project please take my complaint
Complaint comments 

Comments

We have yet to receive our consignment sent to us from V.M.BAKERY PRODUCT PVT.LTD. VIJAYAWADA vide CN No H77270739 TO SONMARINE VENTURE INC at 12 CIRCUS RANGE, BECKBAGAN, KOLKATA 70019 A COMPLAIN was lodge vide complain No 09588998 but no reply was received till now
One item from my parcel is missing & no one is cordinating properly even customer care person is also not lifting the phone I have send 5 jacket from leh to Bangalore of 9.450 kgs on 3/11/2017 & revived on 14/11/2017 but revived with 7.600kgs & 1 jacket is missing in that no D 37651312 after a deep fallow up now no one is lifting the phone also
I send my product on 17th November 2017 in changannur dtdc courier.but till today they did not send my parcel.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11613
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information