DTDC Courier & Cargo — wrong update by courier team

Airway bill number-b51565343, it was booked on 4th january, showing "successfully delivered" on 9th january, on 12th january i got a call from delivery boy saying that customer phone was not reachable so he called back to me (I mentioned my number in from address).
I was shocked i called to customer he told still consignment "not received"... But it is showing "successfully delivered" in dtdc official website..
I want product to be delivered within next day or get me my product back... If dtdc can't fix these type of scams, should shutdown do not disturb others business
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