DTDC Courier & Cargo — x30633042 not delivered and returned

Address:

Dtdc ghogomali, 734006

My courier x30634042 never reached the address and neither did they try to contact.
Upon enquiring them at the office, they say that they are not allowed to keep the parcel (Not even 24 hours, so that the person can collect it himself).

They say the parcel has returned to the sender. (I don't understand why the sender needs to send a parcel in priority only to get it back in a week???)

P. S use some brains. Management plz look into it.

Not to mention their rude and scum like behavior, like illiterates. One mr. Salim to be mentioned in particular who is the most worthless and a liar, maybe a thief too.

Now the parcel can't be traced and it's lost. Or they might have stolen it.

Lost all trust on dtdc.